Project Overview:
We built a Cloud-Based Customer Relationship Management (CRM) Solution to help sales and support teams manage leads, automate follow-ups, and improve customer engagement.

Key Features:

  • Lead generation and tracking system
  • Automated email and SMS notifications
  • AI-driven customer insights and predictive analytics
  • Integration with third-party tools like WhatsApp, Zoom, and Google Calendar
  • Customizable dashboards for sales performance tracking

Impact:
Businesses using the CRM witnessed a 35% increase in customer retention and a 25% improvement in lead conversion rates through automated and data-driven engagement strategies.