Project Overview:
We built a Cloud-Based Customer Relationship Management (CRM) Solution to help sales and support teams manage leads, automate follow-ups, and improve customer engagement.
Key Features:
- Lead generation and tracking system
- Automated email and SMS notifications
- AI-driven customer insights and predictive analytics
- Integration with third-party tools like WhatsApp, Zoom, and Google Calendar
- Customizable dashboards for sales performance tracking
Impact:
Businesses using the CRM witnessed a 35% increase in customer retention and a 25% improvement in lead conversion rates through automated and data-driven engagement strategies.